Member Feature: World-Class Service in Turks and Caicos

Without a trustworthy expert to guide the way, traveling to a remote destination for the first time can be daunting. Fortunately for Inspirato Members, they have dedicated, knowledgeable care teams – both prior to travel and while they’re on vacation – who handle all the details and make sure every vacation goes as planned.

Turks and Caicos, an archipelago of 40 coral islands 550 miles south of Miami, is just outside civilization yet a world away. When Inspirato Member Bill K. began dreaming up his ideal vacation to these Caribbean isles, he had a vision that his arrival to Grace Bay Beach absolutely delivered on: an expanse of glittering white sand bordered by aquamarine water and luxury accommodations. With the added benefit of Inspirato’s world-class service, Bill’s vacation became a collection of unforgettable memories.

This was the most impeccably maintained hotel, with the clearest pools overlooking that beach, and staffed by the friendliest, most efficient people in the Caribbean, each eager to make your stay perfect, and to share their favorite restaurants and experiences with you.
Bill K.

Inspirato Members check into their accommodations with the full confidence that their preferences have already been noted and taken into careful consideration. Prior to their arrival, Bill and his wife Sally sought recommendations about local restaurants, snorkeling, and deep-sea fishing charters, which their concierge notated on their custom itinerary.

Inspirato certainly makes pre-planning a seamless process, but many members attest that the magic happens once they’re actually on-site.

“Our concierge met us on arrival, gave us a full briefing, immediately suggested dining, showed us where the best snorkeling was, and the shops we might like, and a dozen other details,” Bill said. “He checked in with us by text several times a day. He even tracked us down on the beach to be sure we were getting every detail attended to. And he went to every extreme to be sure our stay was perfect.”

Throughout their week, Bill and Sally dined at some of Turks and Caicos’ best restaurants, sampling a variety of Caribbean cuisine in both fine dining establishment and casual beachfront cafes. Despite the vast options, one night they lost track of time and found themselves hungry after hours with no on-site restaurants open or food at hand. Knowing they didn’t have a rental car to venture off-site for a late dinner, their Inspirato concierge came to the rescue.

“On Saturday night, we were so relaxed and casual, we decided to order pizza but forgot to do so until after 9 at night. When the restaurant told us their delivery person had gone home, we texted our concierge for another suggestion. He knew the pizza people, told us to place our order, and then insisted on going to get it and delivering it himself,” Bill said. “That is the moment he became a legend.”

Bill loved all the activities and surprises his Inspirato team arranged from this impromptu pizza delivery to snorkeling the reefs to fruit-infused cocktails under a shaded umbrella. He never had to lift a finger. To us, that’s what a true vacation is all about. In fact, he had such a great time, that he’s already booked a return trip to Turks and Caicos next year.

What made this vacation perfect was the Inspirato team. Our pre-trip destination expert was diligent in finding out what we liked, suggesting restaurants, and arranging activities. The over-the-top service from the on-site team was just amazing and delightful.
Bill K.

In remote destinations like Turks and Caicos and 175+ other vacation classics all around the globe, Inspirato’s Member Care and Destination Concierge teams are the best resource for finding things to do and see. Every club member works with their teams to develop custom itineraries based on their personal preferences — and from minute one of their vacation, they simply sit back and make memories. Read what other members like Bill have to say about the Inspirato experience and learn more about becoming a member today.