Cancellation Policy
Book your Inspirato travel with confidence.
General Information and Travel Insurance
2022 Book Europe with Confidence Cancellation Policy
Standard Inspirato Cancellation Policy (including Peak Reservation policy)
Other Club Cancellation Policies
Inspirato Pass Cancellation Policy
Other Inspirato Pass Cancellation Policies
General Information and Travel Insurance
All cancellations are subject to your Reservation and Use Rules, which can be found in the Details section of your account on Inspirato.com. Inspirato recommends you purchase travel insurance for any non-refundable portions of your trip (e.g., cancellation penalties, flights, trip interruption, or delay), and post-departure coverage (e.g., medical and evacuation expenses) including claims due to COVID-19. Please note, most domestic health insurance policies do not provide coverage in foreign countries.
Click here to purchase travel insurance from Travelex.
2022 Book Europe with Confidence Cancellation Policy
For new reservations for the following eligible Inspirato residences in Europe and the United Kingdom made beginning February 1, 2022 for travel to be completed by completed by June 30, 2022, you may cancel your reservation up to 14 days prior to your check-in date and receive 100% back in Travel Credits. Reservations cancelled within 14 days of your check-in date are non-refundable and non-modifiable, and subject to the Standard Inspirato Cancellation Policy. This policy supersedes the Peak Reservation Policy for these residences during the designated time period.
Standard Inspirato Cancellation Policy
The following cancellation options apply to Inspirato Club reservations for Inspirato Residences subject to the Standard Inspirato Cancellation Policy (as indicated under “Things to Know” on the individual residence page on inspirato.com) (“Eligible Residences”) for the indicated timeframes. Under the Standard Inspirato Cancellation Policy, you always receive a refund of the taxes and fees you paid for your reservation. In addition, we will issue a refund equal to a percentage of the vacation subtotal applicable to your trip, in the form of cash or Inspirato Travel Credits, all as indicated in the applicable table. Cash refund options apply only to amounts paid for the reservation by ACH or credit card; amounts paid for the reservation with Inspirato Travel Credits or Travel Perks will be refunded in the form of original payment. Inspirato Travel Credits issued as a cancellation refund can be used to reserve Inspirato vacations up to three years from the issuance date.
| Time Frame | Peak Reservations | Non-Peak Reservations |
|---|---|---|
| Within 3 business days of booking | 100% (cash) | 100% (cash) |
| 180+ days from arrival | 95% (cash) or 100% (credit) | 95% (cash) or 100% (credit) |
| 90 to 179 days from arrival | 100% (credit) | 100% (credit) |
| 60 to 89 days from arrival | 67% (credit) | 100% (credit) |
| 30 to 59 days from arrival | 33% (credit) | 80% (credit) |
| 29 days or less from arrival | 0% | 0% |
Peak Reservation Policy
Peak Reservations are defined as any Inspirato Club reservation for the following Inspirato Residences during the applicable dates:
| Inspirato Residences | Applicable Dates | |
|---|---|---|
| Holiday Season | All Inspirato Residences | All reservations with a check-in date during Christmas (12/19-12/26/2022) and New Year’s Week (12/26/2022-1/2/2023) |
| Summer Season |
All Inspirato Residences in Nantucket |
All reservations with a check-in date from May 28, 2022 through September 10, 2022 |
| Unique Residences | Dolce Vita (Amalfi Coast) Villa Mare (Amalfi Coast) Villa Breva (Lake Como) Villa Ladera (Mallorca) Pietra Bianca (Tuscany) Zin Estate (Wine Country) Swift Landing (Breckenridge) Hepburn (New York) All Inspirato Residences in St. Croix (USVI) |
All reservations year-round |
Other Inspirato Club Cancellation Policies
In addition to the Standard Inspirato Cancellation Policy, selected types of Inspirato Club reservations are subject to trip-specific cancellation policies, as follows:
| Category | Cancellation Policy |
|---|---|
| Pay Over Time Reservations | The Standard Inspirato Cancellation Policy applies (with the Vacation Subtotal refund percentage based on the amount you have paid as of the cancellation date). |
| Inspirato Residences | Inspirato Residences are either covered under the Standard Inspirato Cancellation Policy or have a property-specific policy, as indicated under "Things To Know" on the individual residence page on Inspirato.com |
| Hotel & Resort Residences | Hotel & Resort Residences are either covered under the Standard Inspirato Cancellation Policy or have a property-specific policy, as indicated under "Things To Know" on the individual accommodation page on Inspirato.com |
| Hotel & Resort Rooms/Suites | Hotel & Resort Rooms/Suites are either covered under the Standard Inspirato Cancellation Policy or have a property-specific policy, as indicated under "Things To Know" on the individual accommodation page on Inspirato.com |
| Jaunt Now | Jaunt Now trips that are booked thirty-one (31) or more days before the check-in date are subject to the Standard Inspirato Cancellation Policy. Jaunt Now trips that are booked thirty (30) or fewer days before the check-in date are non-refundable. |
| Jaunt 52 | The Standard Inspirato Cancellation Policy applies. |
| Inspirato Only Experiences | Within three business days of booking, cancel for a full refund. After three business days, reservations are non-refundable unless Inspirato is able to rebook the package. If Inspirato is able to rebook, the Inspirato member will receive 90% back in Travel Credits. If applicable, this would be refunded three business days after the package is rebooked. Please click here to review the full Terms & Conditions for Inspirato Only programs. |
| Bespoke Custom Travel | Your Care Team will provide the cancellation policy applicable to your Bespoke trip before you book. |
| Inspirato Travel Services | Your Care team or third-party travel provider will provide the cancellation policy applicable to your trip before you book. |
Inspirato Pass Cancellation Policy
When you cancel a Pass Trip for a stay in an Inspirato Residence or hotel or resort partner, you may be eligible to receive a refund in the form of Canceled Days, subject to the Inspirato Pass Cancellation Policies below. Canceled Days are a percentage of the Pass Days you originally used to reserve the trip and can be used toward future Pass Trip reservations. Your Care team can advise you of your Canceled Day balance (if any). All refunds of Pass Days and Canceled Days will be rounded to the nearest whole day.
Primary Cancellation Policy
If you cancel a Pass Trip for a stay in an Inspirato Residence or hotel or resort partner that you reserved using only Pass Days (i.e., no Canceled Days), the following policy applies:
| Time Frame | Refund in Canceled Days (% of the Pass Days used to reserve the trip) |
|---|---|
| Before trip is fully-reserved | |
| All cancellations | 0% |
| After trip is fully-reserved | |
| 60+ days from arrival date | 100% |
| 30 to 59 days from arrival date | 80% |
| 29 days or less from arrival date | 0% |
Secondary Cancellation Policy
If you cancel a Pass Trip for a stay in an Inspirato Residence or hotel or resort partner that you reserved using all Canceled Days, or using a combination of Canceled Days and Pass Days, the following cancellation policy applies:
| Reservation Type | Refund |
|---|---|
| Reservation made using all Canceled Days | Primary Cancellation Policy applies |
| Before trip is fully-reserved | |
| Reservation made with combination of Canceled Days and Pass Days | 100% of Canceled Days refunded 0% of Pass Days refunded |
| After trip is fully-reserved | |
| Reservation made with combination of Canceled Days and Pass Days | Primary Cancellation Policy applies |
Other Inspirato Pass Cancellation Policies
In addition to the Inspirato Pass Cancellation Policy, selected types of Inspirato Pass reservations are subject to trip-specific cancellation policies, as follows:
| Category | Cancellation Policy |
|---|---|
| Cruises and Experiences | Your Care team or third-party travel provider will provide the trip-specific cancellation policy applicable to experiences before your make your reservation. |
| Beyond Travel | You can cancel any Beyond Travel order up to 72 hours before the listed "Experience/Ship as soon as" date on the details page of each Beyond Travel item. |
| Pass Bonus Trips | Cancellations within three business days of booking are 100% refundable. Cancellations more than 14 days prior to check-in are 50% refundable in Inspirato Travel Credits. Cancellations 0 to 14 days prior to check-in are 100% non-refundable. |